Welcome to hehe.com.my this website is provided by Mega Printing & Multimedia as a service to our customers.
This page, together with the documents referred to on it, tells you the terms and conditions (these Terms and Conditions) on which we supply any of the products (each a Product) listed on our website hehe.com.my (hereinafter referred to as ‘WEBSITE’) to you. Please read these terms and conditions carefully before ordering any Products from the Site. You should understand that by ordering any of our Products, you agree to be bound by these terms and conditions.
Mega Printing & Multimedia reserves the right to update or modify these Terms and Conditions at any time without prior notice to you, and we encourage you to review these Terms and Conditions whenever you use this Website.
MEGA PRINTING & MULTIMEDIA. with registered main office at No.2 Jalan Pulai Perdana 11/3, Taman Sri Pulai Perdana, 81110 JB, hereafter referred to as hehe.com.my, owner of the hehe.com.my, hereafter referred to as WEBSITE, through these Terms & Conditions establishes the rules to be followed by the Contracting Party, that is, the natural or legal persons that access the WEBSITE for online services. This service is aimed at people who want to print their files in digital format, utilizing the WEBSITE as a basis. By accessing the WEBSITE, as well as by contracting the purchase of products and / or services, the Contracting Party agrees to all the terms and conditions hereof.
The objective of these Terms & Conditions is to establish the rules and regulations for the access to the WEBSITE, for customers that registers to make purchases of online printing services through the WEBSITE.
3.1 All the terms and conditions and/or any transactions occurring online at www.hehe.com.my or by phone are subject to the laws of Malaysia and the laws of the State of Johor . Mega Printing & Multimedia is not responsible for the delay and/or damages resulting from Machinery Breakdown, Weather, Efficiency of the Courier Service and from other actions, both governmental and otherwise, including but not limited to war, riot, seizure, and embargo. The tools available on www.hehe.com.my to create document is the property of Mega Printing & Multimedia and its affiliated companies. The Buyer’s order shall be deemed an acceptance of the Seller's terms. The Terms and conditions shall in all respects be governed by laws of Malaysia and the state of Johor laws.
3.2 www.hehe.com.my will not be liable, in case that the content of the uploaded files had text editing problems, names, phone numbers, spelling mistakes or other items that compose the art, and do not follow the quality guidelines suggested on the WEBSITE for a perfect production.
3.3 www.hehe.com.my ensures the reprinting of the files sent if any defects exclusively related to the printed process were proven.
3.4 www.hehe.com.my does not warrant for the fidelity of the colors. The prints may exhibit varying intensity and color hue, compared to the computer screen or proof, as well as with regards to reprints. Prints may present variation of hue and/or intensity within the same batch, which does not constitute a printing defect, or may present color deviations compared to a different order. The tolerance limits in the cuts or folds, finished shapes for all products is of maximum 3mm variation.
4.1 The WEBSITE can be accessed by natural or legal persons. With respect to individuals, to perform any type of service contracting, the Contracting Party should be older than 18 (eighteen) years of age, or, if less they shall be represented by their parents, tutors or guardians.
4.2 The WEBSITE may be used by natural or legal persons, nationals (Malaysian) or foreigners, making clear that, as the business will be carried out in national territory, the current country´s legislation will apply to resolve any cases of doubts or conflicts.
4.3 The WEBSITE´s home page, as well as the other pages, can be accessed without any need for registration and password. However, for the purchase of any services, it is preferable for the Contracting Party to fill in the REGISTRATION and enter the registration information.
4.4 www.hehe.com.my will periodically check the customer registration data and will exclude the registrations containing false or incorrect information. An anti-spam recognition system is also implemented into the WEBSITE to exclude the database from spam, malware and unwanted data.
4.5 The Contracting Party, in accordance with the Terms & Conditions, agrees to provide true, accurate, current and complete information about himself, as well as to maintain and immediately update such registration information to keep it true, accurate, current and complete.
4.6 The Contracting Party hereby states, that all data provided are true.
4.7 The Contracting Party is aware that accessing the WEBSITE or hiring its services through its email address or username and password, automatically implies that the Contracting Party is assuming full responsibility for its actions.
4.8 If any information provided by the Contracting Party is false, inaccurate, out of date or incomplete, or if www.hehe.com.my found enough reasons and grounds to suspect that such information could be untrue, inaccurate, out of date or incomplete, www.hehe.com.my will be entitled to immediately suspend or terminate, regardless of notification, the purchase request by the Contracting Party, as well as any future service hiring thereof.
4.9 The Contracting Party shall inform its electronic address (email address) to be used in the WEBSITE and to receive the messages arising from his registration on the mentioned WEBSITE. The Contracting Party will be fully responsible for any activity that may occur within his registration. The electronic address provided by the Contracting Party will be used to identify him.
4.10 The Contracting Party agrees to immediately notify www.hehe.com.my of any unauthorized utilization of his login into the WEBSITE (Contracting Party´s WEBSITE access identification is done by filling in the personal email address or username and password), or any other security leak of his knowledge. The Contracting Party also agrees not letting the personal registration opened on any computer after having entered the WEBSITE with his/her email address, thus preventing unauthorized use by third parties.
4.11 It is part of www.hehe.com.my policy to respect the privacy of its Contracting Parties. Therefore, the WEBSITE will not monitor, edit, access or disclose private information of the Contracting Parties without their prior authorizations, except in the cases previously provided in the Terms & Conditions, or unless www.hehe.com.my is being required by court or by law enforcement.
4.12 The registration of the Contracting Party on the WEBSITE is free.
4.13 The Contracting Party shall make his own registration on the WEBSITE, making himself/herself responsible for the correctness and accuracy of the informed data, and should keep the environment of his computer safe using the available tools such as anti-virus and firewall, among others, updated, as a way to contribute to the prevention of electronic risks on the Contracting Party´s side.
5.1 During the order confirmation, the Contracting Party will be informed about the total price of the products and freight charges if any, and this is the value that will be considered valid for the purposes of the obligations assumed and established in the purchase transaction.
5.2 During the order confirmation, the available payment methods for the products acquired by the Contracting Party will be displayed on the WEBSITE.
5.3 The payment deadline will always be immediate for bank transfer, and can be immediate or installment payments (where applicable) for credit card payment method. The service and its delivery will be made only after payment confirmation. If payment is not made, or the transaction is rejected for any reason, the respective order will be canceled. In case of bank transfer, the Contracting Party shall provide a transfer confirmation.
5.4 The deadline for the production of the requested products will depend on successful payment confirmation and correct submission of the file by the Contracting Party. Shipping time is not included within production deadline and is the risk of the Contracting Party.
5.5 The WEBSITE will present the services available, displaying each´s price, and the Contracting Party will select the type of service desired. Price information may be altered without previous notice, and will be considered valid information at the moment of the service request. For this reason, the Contracting Party shall always consult the final value updated on the WEBSITE, which will be included at the time of the order placement.
5.6 All prices and amount shown on this WEBSITE are in Malaysia Ringgit (MYR), unless otherwise stated.
6.1 We entrust delivery of the goods to third party carriers, whose services we select on the basis of value for money. Their performance is carefully monitored and if we find they are falling short of their advertised claims and the situation cannot be remedied we will cease to use their services. The percentage of failures to successes in meeting service levels are contained within reasonable limits and if the goods do not arrive on time this is a regrettable but not usual event for which we will not be held liable.
6.2 The products will be delivered to the address provided by the Contracting Party at the moment of the request, and will be charged with the freight costs according to the WEBSITE’s information.
6.3 Delivery will be made by post or private carrier, on business days and during working hours, as to the request of the Contracting Party, and will be delivered to the Contracting Party or to another person at the address indicated by the Contracting Party, provided it has not been expressly disallowed by the Contracting Party. With the signing of delivery note, the products will be considered perfectly delivered as requested.
6.4 www.hehe.com.my will not be held liable for the delay in delivery, loss or damage of the order while the order is with the shipping carrier.
6.5 The assigned post or private carrier may request for a signing of the delivery note, in circumstances where the carrier fails to deliver to the intended recipient, it may deliver the order to the reception of the recipient’s address, and obtain an on-behalf signature from the receptionist as proof of delivery.
After having paid for the ordered products, the Contracting Party will no longer be able to withdraw from the purchase agreement, as the product is fully personalized and specially designed for him/her, which is the reason why, if the Contracting Party ever wants to withdraw from the purchase agreement, he/she will not receive any refund of the paid amount. If the production of the ordered products has not been initiated yet, a voucher of the paid amount will be generated, deducting any expenses incurred.
8.1 Mega Printing & Multimedia reserves itself the right to, at any time, carry out marketing promotions. The promotions will always be valid during a specified period and may be canceled at any time, at Mega Printing & Multimedia discretion.
8.2 Any problems related to the requested products shall be solved by the Contracting Party directly with Mega Printing & Multimedia. The Contracting Party acknowledges being fully aware that the WEBSITE constitutes a mere instrument of promotion of the services, where the information for carrying out this commercial operation is presented.
8.3 The Contracting Party is aware and authorizes Mega Printing & Multimedia to make copies of the files sent by him/her, if it is necessary to carry out the work and fulfill the obligations. Mega Printing & Multimedia will take the normal precautions that the digital files sent by the Contracting Party are not accessed or disseminated by third parties or to third parties. However, the Contracting Party acknowledges that when sending this file, it could be subject of interception by third parties or by the action of hackers, in which case Mega Printing & Multimedia cannot be held responsible because these are unforeseeable circumstances.
8.4 Mega Printing & Multimedia responsibility is limited to the completion of the service, its production within the agreed deadlines and conditions, as well as with the agreed quality standard. Mega Printing & Multimedia will not be responsible for any other expenses, whether direct or indirect, including losses and damages, fees or compensations, etc.
8.5 The Contracting Party will have the responsibility of making sure that the uploaded files are in full compliance with the technical specifications contained in the pages of the WEBSITE, and it is the responsibility of the Contracting Party to prepare the files and verify the technical specifications.
8.6 The Contracting Party exempts Mega Printing & Multimedia, its directors and employees from any losses, expenses, claims or complaints incurred by any third party or suffered by Mega Printing & Multimedia related to or as a result of any use or transmission that may occur under the email address and password of the Contracting Party (Contracting party’s log-in into the WEBSITE) and that violates the terms of service offered/requested, any local, national or international applicable laws or regulations, or any rights of third parties, notwithstanding any damages arising.
8.7 The Contracting Party acknowledges and agrees that the content of Mega Printing & Multimedia, including but not limited to texts, software applications, music, sound, photographs, graphics, videos or any other material may be protected by trademarks or patent copyrights or other intellectual property rights.
8.8 The Contracting Party acknowledges and agrees that he/she may only use such materials and information as expressly authorized by the respective owner or by those entitled to do so, and is not allowed to copy, reproduce, transmit, distribute or create derivative works based on such materials or information without express permission of the respective owner.
8.9 Mega Printing & Multimedia reserves the right not to perform services in case files contain pornographic, discriminatory, profane or offensive content, which may go against moral and decent manners, as well as could generate compensation claims or harm third parties, or that may constitute crime.
If the Contracting Party ceases to pay his/her debts in the ordinary course of business or cannot pay his/her debts as they become due or being a company is deemed to be unable to pay its debts or has a winding-up petition issued against it or being a person commits an act of bankruptcy or has a bankruptcy petition issued against him/her, we without prejudice to other remedies shall (i) have the right not to proceed further with the contract or any other work for the Contracting Party and be entitled to charge for work already carried out (whether completed or not) and materials purchased for the Contracting Party such charge to be an immediate debt due to us, and (ii) in respect of all unpaid debts due from the Contracting Party we have a general lien on all goods and property of his/hers in our possession (whether worked on or not) and shall be entitled on the expiration of 14 days notice to dispose of such goods or property in such manner and at such price as we think fit and to apply the proceeds towards such debts.
10.1 Mega Printing & Multimedia will be entitled to cancel the access of the Contracting Parties to the offered services as a whole or partially, at any moment, with or without cause, with or without previous notice, at the sole discretion of Mega Printing & Multimedia.
10.2 If the Contracting Party wishes to terminate its registration, he shall simply send an email to Mega Printing & Multimedia support email address.
10.3 Mega Printing & Multimedia reserves itself the right to modify or discontinue the offered services, without notifying the Contracting Party.
10.4 Mega Printing & Multimedia can send promotions notices and information about new services, etc. This communication may be done by direct mail, telephonic contact, cellular phone contact, email, SMS, MMS, WhatsApp and other means that may be available.
10.5 Mega Printing & Multimedia can modify the Terms & Conditions, and the technical specifications of each product. The purchase of products by the Contracting Party after those modifications have been made will be considered as agreement with the changes made.